{"id":4401,"date":"2021-08-31T18:08:01","date_gmt":"2021-08-31T09:08:01","guid":{"rendered":"https:\/\/kobot.jp\/kobot_lab\/kobot_column\/?p=4401"},"modified":"2024-12-07T09:29:52","modified_gmt":"2024-12-07T00:29:52","slug":"what-bpo","status":"publish","type":"post","link":"https:\/\/kobot.jp\/kobot_lab\/sales\/what-bpo\/","title":{"rendered":"BPO\u3068\u306f\uff1f\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u306e\u9055\u3044\u3068\u30e1\u30ea\u30c3\u30c8\u30fb\u5c0e\u5165\u624b\u9806"},"content":{"rendered":"\n<p>\u793e\u5185\u306e\u30ea\u30bd\u30fc\u30b9\u4e0d\u8db3\u3084\u696d\u52d9\u52b9\u7387\u5316\u306a\u3069\u3068\u3044\u3063\u305f\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u306b\u3042\u305f\u308a\u3001\u696d\u52d9\u3092\u5916\u90e8\u59d4\u8a17\u3059\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002\u4e2d\u3067\u3082\u3001\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u4e00\u7a2e\u3067\u3042\u308bBPO\u306f\u3001\u81ea\u793e\u306e\u30ea\u30bd\u30fc\u30b9\u3092\u30b3\u30a2\u696d\u52d9\u306b\u96c6\u4e2d\u3055\u305b\u3089\u308c\u308b\u6709\u52b9\u306a\u7d4c\u55b6\u6226\u7565\u3068\u3057\u3066\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5b9f\u969b\u306b\u5c0e\u5165\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u306f\u3001BPO\u3068\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u9055\u3044\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u306a\u3069\u3092\u3057\u3063\u304b\u308a\u628a\u63e1\u3057\u3066\u304a\u304d\u305f\u3044\u3068\u3053\u308d\u3067\u3059\u3002\u305d\u3053\u3067\u4eca\u56de\u306f\u3001BPO\u306e\u5b9a\u7fa9\u3084\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u5b9f\u969b\u306e\u5c0e\u5165\u624b\u9806\u306a\u3069\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">BPO\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u305d\u3082\u305d\u3082BPO\u3068\u306f\u3001\u300cBusiness Process Outsourcing\u300d\u306e\u7565\u3067\u3001\u696d\u52d9\u6d3b\u52d5\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u5916\u90e8\u306e\u5c02\u9580\u696d\u8005\u306b\u59d4\u8a17\u3059\u308b\u7d4c\u55b6\u624b\u6cd5\u306e\u3053\u3068\u3067\u3059\u3002\u696d\u52d9\u4ee3\u884c\u3084\u4eba\u6750\u6d3e\u9063\u306a\u3069\u3068\u3044\u3063\u305f\u9650\u5b9a\u7684\u306a\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u306f\u7570\u306a\u308a\u3001\u4eba\u4e8b\u3084\u7d4c\u7406\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u3044\u3063\u305f\u696d\u52d9\u3092\u4e38\u3054\u3068\u5916\u90e8\u59d4\u8a17\u3059\u308b\u3053\u3068\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5177\u4f53\u7684\u306b\u306f\u3001\u696d\u52d9\u3092\u62c5\u5f53\u3059\u308b\u4eba\u6750\u306e\u6559\u80b2\u30fb\u914d\u7f6e\u304b\u3089\u3001\u696d\u52d9\u52b9\u7387\u5316\u3084\u30b3\u30b9\u30c8\u524a\u6e1b\u306a\u3069\u306e\u7d4c\u55b6\u4e0a\u306e\u8ab2\u984c\u89e3\u6c7a\u3082\u8996\u91ce\u306b\u5165\u308c\u3066\u696d\u52d9\u3092\u4ee3\u884c\u3057\u3066\u3082\u3089\u3048\u307e\u3059\u3002\u300c\u7279\u5b9a\u306e\u696d\u52d9\u3092\u4efb\u305b\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u696d\u52d9\u306e\u6539\u3084\u898b\u76f4\u3057\u306a\u3069\u3082\u67d4\u8edf\u306b\u53d6\u308a\u7d44\u3093\u3067\u6b32\u3057\u3044\u300d\u3068\u3044\u3046\u5834\u5408\u306f\u3001BPO\u306e\u5c0e\u5165\u304c\u6700\u9069\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u306e\u9055\u3044<\/h3>\n\n\n\n<p>BPO\u3068\u6df7\u540c\u3055\u308c\u304c\u3061\u306a\u7d4c\u55b6\u624b\u6cd5\u306e\u4e00\u3064\u306b\u300c\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u300d\u304c\u3042\u308a\u307e\u3059\u3002\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u3068\u306f\u3001\u5951\u7d04\u3092\u7d50\u3076\u3053\u3068\u3067\u4ed5\u4e8b\u306b\u5fc5\u8981\u306a\u30ea\u30bd\u30fc\u30b9\u3092\u5916\u90e8\u304b\u3089\u8abf\u9054\u3059\u308b\u3053\u3068\u3067\u3001\u300c\u5916\u6ce8\u300d\u3084\u300c\u5916\u90e8\u59d4\u8a17\u300d\u306a\u3069\u3068\u3082\u547c\u3070\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306f\u3001\u7279\u5b9a\u306e\u696d\u52d9\u3060\u3051\u3092\u62c5\u3063\u3066\u3082\u3089\u3046\u3068\u3044\u3046\u70b9\u306b\u304a\u3044\u3066BPO\u3068\u7570\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u4e00\u822c\u7684\u306bBPO\u3088\u308a\u3082\u5bfe\u8c61\u696d\u52d9\u306e\u5e45\u304c\u5e83\u304f\u3001\u3088\u308a\u5e83\u7fa9\u306a\u610f\u5473\u3067\u7528\u3044\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u4e00\u7a2e\u3068\u3057\u3066\u3001BPO\u3068\u3044\u3046\u7d4c\u55b6\u624b\u6cd5\u304c\u3042\u308b\u3068\u30a4\u30e1\u30fc\u30b8\u3059\u308b\u3068\u308f\u304b\u308a\u3084\u3059\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4eba\u6750\u6d3e\u9063\u3068\u306e\u9055\u3044<\/h3>\n\n\n\n<p>\u4eba\u6750\u6d3e\u9063\u3082\u3001BPO\u3068\u4f3c\u3066\u3044\u308b\u7d4c\u55b6\u624b\u6cd5\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4eba\u6750\u6d3e\u9063\u3068\u306f\u3001\u4eba\u6750\u6d3e\u9063\u4f1a\u793e\u3092\u901a\u3057\u3066\u81ea\u793e\u696d\u52d9\u3092\u9042\u884c\u3059\u308b\u305f\u3081\u306e\u4eba\u6750\u3092\u8abf\u9054\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u4eba\u6750\u6d3e\u9063\u3067\u8abf\u9054\u3057\u305f\u4eba\u6750\u306f\u3001\u81ea\u793e\u5f93\u696d\u54e1\u306e\u6307\u793a\u306e\u3082\u3068\u81ea\u793e\u30aa\u30d5\u30a3\u30b9\u306b\u3066\u696d\u52d9\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u5916\u90e8\u3067\u8abf\u9054\u3057\u305f\u4eba\u6750\u304c\u793e\u5185\u3067\u696d\u52d9\u3092\u9042\u884c\u3059\u308b\u300d\u300c\u81ea\u793e\u3067\u6d3e\u9063\u793e\u54e1\u3092\u80b2\u6210\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u300d\u3068\u3044\u3046\u70b9\u306b\u304a\u3044\u3066\u3001\u4eba\u6750\u6d3e\u9063\u306fBPO\u3068\u5927\u304d\u304f\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">BPO\u306e\u4e3b\u306a\u5bfe\u8c61\u696d\u52d9<\/h2>\n\n\n\n<p>\u7d9a\u3044\u3066\u3001BPO\u3067\u3069\u306e\u3088\u3046\u306a\u696d\u52d9\u3092\u59d4\u8a17\u3067\u304d\u308b\u306e\u304b\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002\u307e\u305a\u3001\u696d\u52d9\u306f\u3001\u6210\u679c\u3084\u5229\u76ca\u306b\u76f4\u63a5\u7684\u306b\u7d50\u3073\u3064\u304f\u300c\u30b3\u30a2\u696d\u52d9\u300d\u3068\u3001\u30b3\u30a2\u696d\u52d9\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306e\u300c\u30ce\u30f3\u30b3\u30a2\u696d\u52d9\u300d\u306e2\u3064\u306b\u5927\u5225\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>BPO\u306e\u5bfe\u8c61\u3068\u306a\u308b\u306e\u306f\u3001\u57fa\u672c\u7684\u306b\u6210\u679c\u3084\u5229\u76ca\u3092\u76f4\u63a5\u751f\u307f\u51fa\u3059\u3053\u3068\u304c\u306a\u3044\u30ce\u30f3\u30b3\u30a2\u696d\u52d9\u3067\u3059\u3002\u30ce\u30f3\u30b3\u30a2\u696d\u52d9\u306f\u3001\u696d\u52d9\u306e\u96e3\u6613\u5ea6\u3084\u5c02\u9580\u6027\u304c\u4f4e\u304f\u3001\u518d\u73fe\u30fb\u5b9a\u578b\u5316\u3057\u3084\u3059\u3044\u3068\u3044\u3046\u7279\u6027\u304b\u3089\u3001BPO\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30ce\u30f3\u30b3\u30a2\u696d\u52d9\u3092BPO\u3057\u3066\u3001\u55b6\u696d\u3084\u7d4c\u55b6\u4f01\u753b\u306a\u3069\u3068\u3044\u3063\u305f\u30b3\u30a2\u696d\u52d9\u306b\u81ea\u793e\u306e\u5f93\u696d\u54e1\u304c\u6ce8\u529b\u3067\u304d\u308b\u74b0\u5883\u3092\u6574\u3048\u308b\u3053\u3068\u304c\u7406\u60f3\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0a\u3092\u8e0f\u307e\u3048\u305f\u4e0a\u3067\u3001BPO\u306e\u4e3b\u306a\u5bfe\u8c61\u696d\u52d9\u4f8b\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u7dcf\u52d9\u306eBPO\u5bfe\u8c61\u696d\u52d9\u4f8b<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u30fb\u53d7\u4ed8\u696d\u52d9<\/li><li>\u30fb\u5099\u54c1\u7ba1\u7406<\/li><li>\u30fb\u6587\u66f8\u7ba1\u7406\u3000\u306a\u3069<\/li><\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>\u4eba\u4e8b\u306eBPO\u5bfe\u8c61\u696d\u52d9\u4f8b<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u30fb\u7d66\u4e0e\u7ba1\u7406<\/li><li>\u30fb\u5e74\u672b\u8abf\u6574<\/li><li>\u30fb\u52e4\u6020\u7ba1\u7406<\/li><li>\u30fb\u63a1\u7528\u7ba1\u7406\u3000\u306a\u3069<\/li><\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306eBPO\u5bfe\u8c61\u696d\u52d9\u4f8b<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u30fb\u9867\u5ba2\u7ba1\u7406<\/li><li>\u30fb\u5e02\u5834\u52d5\u5411\u8abf\u67fb<\/li><li>\u30fb\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u7ba1\u7406\u3000\u306a\u3069<\/li><\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eBPO\u5bfe\u8c61\u696d\u52d9\u4f8b<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u30fb\u53d7\u6ce8\u30fb\u4e88\u7d04\u53d7\u4ed8<\/li><li>\u30fb\u30a2\u30dd\u30a4\u30f3\u30c8\u7372\u5f97<\/li><li>\u30fb\u304a\u5ba2\u69d8\u76f8\u8ac7\u3000\u306a\u3069<\/li><\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>BPO\u306f\u3001\u3053\u306e\u4ed6\u306b\u3082\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u696d\u52d9\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3001\u30aa\u30d5\u30a3\u30b9\u79fb\u8ee2\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u696d\u52d9\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002\u305f\u3060\u3057\u3001BPO\u30b5\u30fc\u30d3\u30b9\u306b\u3088\u3063\u3066\u5bfe\u8c61\u3068\u3057\u3066\u3044\u308b\u696d\u52d9\u306f\u5927\u304d\u304f\u7570\u306a\u308b\u305f\u3081\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">BPO\u5c0e\u5165\u306e\u76ee\u7684\u30fb\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n<p>\u7d9a\u3044\u3066\u3001BPO\u3092\u5c0e\u5165\u3059\u308b\u4e3b\u306a\u76ee\u7684\u3084\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u751f\u7523\u6027\u306e\u5411\u4e0a<\/h3>\n\n\n\n<p>BPO\u306e\u5c0e\u5165\u76ee\u7684\u30fb\u30e1\u30ea\u30c3\u30c8\u306e\u4e00\u3064\u76ee\u306f\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u3067\u3059\u3002\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u4e00\u90e8\u3092\u5916\u90e8\u59d4\u8a17\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u9650\u3089\u308c\u305f\u52b4\u50cd\u529b\u3084\u52b4\u50cd\u6642\u9593\u3068\u3044\u3063\u305f\u30ea\u30bd\u30fc\u30b9\u3092\u30b3\u30a2\u696d\u52d9\u3078\u96c6\u4e2d\u3055\u305b\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u4eba\u4e8b\u306e\u696d\u52d9\u3092\u4e38\u3054\u3068BPO\u3059\u308c\u3070\u3001\u4eba\u4e8b\u62c5\u5f53\u8005\u306e\u30ea\u30bd\u30fc\u30b9\u3092\u3088\u308a\u5229\u76ca\u306b\u76f4\u7d50\u3059\u308b\u30b3\u30a2\u696d\u52d9\u306b\u5145\u3066\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u4f01\u696d\u304c\u4fdd\u6301\u3059\u308b\u30ea\u30bd\u30fc\u30b9\u306f\u305d\u306e\u307e\u307e\u3067\u3001\u6210\u679c\u30fb\u5229\u76ca\u3092\u6700\u5927\u5316\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u305f\u3081\u3001\u751f\u7523\u6027\u304c\u5927\u5e45\u306b\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u52b4\u50cd\u4eba\u53e3\u306e\u6e1b\u5c11\u3084\u3001\u56fd\u969b\u7684\u306a\u7af6\u4e89\u512a\u4f4d\u6027\u306e\u4f4e\u6e1b\u306a\u3069\u3068\u3044\u3063\u305f\u8ab2\u984c\u304c\u6d6e\u304d\u5f6b\u308a\u306b\u306a\u3063\u3066\u3044\u308b\u6628\u4eca\u3001\u9650\u308a\u3042\u308b\u30ea\u30bd\u30fc\u30b9\u3067\u6210\u679c\u3092\u6700\u5927\u5316\u3067\u304d\u308b\u3053\u3068\u304c\u4f01\u696d\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3067\u3042\u308b\u3053\u3068\u306f\u8a00\u3046\u307e\u3067\u3082\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30b9\u30c8\u306e\u524a\u6e1b<\/h3>\n\n\n\n<p>\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u3082BPO\u5c0e\u5165\u306b\u3088\u308a\u671f\u5f85\u3067\u304d\u308b\u30e1\u30ea\u30c3\u30c8\u306e\u4e00\u3064\u3067\u3059\u3002\u7279\u5b9a\u306e\u696d\u52d9\u3092\u4e38\u3054\u3068\u59d4\u8a17\u3067\u304d\u308bBPO\u3067\u306f\u3001\u4eba\u4ef6\u8cbb\u306f\u3082\u3061\u308d\u3093\u306e\u3053\u3068\u3001\u30aa\u30d5\u30a3\u30b9\u8cc3\u6599\u3084\u30b7\u30b9\u30c6\u30e0\u5229\u7528\u6599\u3068\u3044\u3063\u305f\u30b3\u30b9\u30c8\u306e\u5927\u5e45\u524a\u6e1b\u304c\u898b\u8fbc\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u4eba\u4ef6\u8cbb\u3084\u30aa\u30d5\u30a3\u30b9\u8cc3\u6599\u306a\u3069\u306e\u56fa\u5b9a\u8cbb\u3092\u3001\u4f01\u696d\u306e\u7e41\u5fd9\u671f\u3068\u9591\u6563\u671f\u306b\u5408\u308f\u305b\u3066\u8abf\u6574\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3053\u3068\u3082BPO\u5c0e\u5165\u306e\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u306e\u4e00\u3064\u3067\u3057\u3087\u3046\u3002\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u300c\u5909\u52d5\u8cbb\u300d\u3068\u3057\u3066\u30b3\u30b9\u30c8\u3092\u767a\u751f\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u56fa\u5b9a\u8cbb\u3092\u62b1\u3048\u308b\u8ca0\u62c5\u3092\u4f4e\u6e1b\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5c02\u9580\u696d\u8005\u306e\u30ce\u30a6\u30cf\u30a6\u6d3b\u7528<\/h3>\n\n\n\n<p>BPO\u306e\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u306e\u4e09\u3064\u76ee\u306f\u3001\u5c02\u9580\u696d\u8005\u306e\u30ce\u30a6\u30cf\u30a6\u3092\u6d3b\u7528\u3067\u304d\u308b\u3053\u3068\u3067\u3059\u3002BPO\u30b5\u30fc\u30d3\u30b9\u306f\u7279\u5b9a\u5206\u91ce\u306e\u696d\u52d9\u306b\u95a2\u3059\u308b\u9ad8\u3044\u30ce\u30a6\u30cf\u30a6\u3084\u30b9\u30ad\u30eb\u3092\u4fdd\u6301\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u306b\u696d\u52d9\u3092\u59d4\u8a17\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u793e\u306b\u306f\u306a\u3044\u30ce\u30a6\u30cf\u30a6\u3092\u696d\u52d9\u306b\u53d6\u308a\u5165\u308c\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">BPO\u5c0e\u5165\u306e\u30c7\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/kobot.jp\/kobot_lab\/wp-content\/themes\/the-thor\/img\/dummy.gif\" data-layzr=\"\/kobot_lab\/wp-content\/uploads\/2021\/08\/bpo-\u3068\u306f.png\" alt=\"bpo\u3068\u306f\" class=\"wp-image-4405\"\/><\/figure>\n\n\n\n<p>\u30e1\u30ea\u30c3\u30c8\u306e\u591a\u3044BPO\u3067\u3059\u304c\u3001\u5c0e\u5165\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u306f\u77e5\u3063\u3066\u304a\u304d\u305f\u3044\u30c7\u30e1\u30ea\u30c3\u30c8\u3082\u5b58\u5728\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001BPO\u5c0e\u5165\u306e\u4e3b\u306a\u30c7\u30e1\u30ea\u30c3\u30c8\u30922\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u79fb\u884c\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308b<\/h3>\n\n\n\n<p>\u4eba\u4ef6\u8cbb\u306a\u3069\u306e\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3067\u304d\u308b\u3053\u3068\u306fBPO\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u306e\u4e00\u3064\u3067\u3059\u3002\u3057\u304b\u3057\u3001BPO\u3092\u5c0e\u5165\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u306f\u79fb\u884c\u30b3\u30b9\u30c8\u3084\u521d\u671f\u8cbb\u7528\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5f53\u7136\u306a\u304c\u3089\u3053\u308c\u307e\u3067\u81ea\u793e\u3067\u884c\u3063\u3066\u3044\u305f\u696d\u52d9\u3092\u5916\u90e8\u306b\u59d4\u8a17\u3059\u308b\u306e\u306b\u306f\u3001\u4e00\u5b9a\u306e\u30e9\u30f3\u30cb\u30f3\u30b0\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u3001BPO\u5c0e\u5165\u306b\u5fc5\u8981\u306a\u79fb\u884c\u30b3\u30b9\u30c8\u3068\u30e9\u30f3\u30cb\u30f3\u30b0\u30b3\u30b9\u30c8\u3092\u3042\u3089\u304b\u3058\u3081\u7b97\u51fa\u3057\u305f\u4e0a\u3067\u3001BPO\u5c0e\u5165\u304c\u81ea\u793e\u306b\u3068\u3063\u3066\u6709\u76ca\u306a\u624b\u6cd5\u304b\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u9ad8\u3044\u304b\u3069\u3046\u304b\u306a\u3069\u3092\u3058\u3063\u304f\u308a\u3068\u691c\u8a0e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u81ea\u793e\u3067\u30ce\u30a6\u30cf\u30a6\u3092\u84c4\u7a4d\u3067\u304d\u306a\u3044<\/h3>\n\n\n\n<p>BPO\u5c0e\u5165\u306e\u30c7\u30e1\u30ea\u30c3\u30c8\u306e\u4e8c\u3064\u76ee\u306f\u3001\u5916\u90e8\u306b\u59d4\u8a17\u3057\u305f\u696d\u52d9\u306b\u95a2\u3059\u308b\u30ce\u30a6\u30cf\u30a6\u3092\u81ea\u793e\u3067\u84c4\u7a4d\u3067\u304d\u306a\u3044\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>BPO\u3067\u306f\u3001\u696d\u52d9\u306e\u9042\u884c\u306f\u3082\u3061\u308d\u3093\u3001\u4eba\u6750\u306e\u63a1\u7528\u30fb\u80b2\u6210\u304b\u3089\u7d4c\u55b6\u306b\u304a\u3051\u308b\u8ab2\u984c\u306e\u89e3\u6c7a\u307e\u3067\u3059\u3079\u3066\u4efb\u305b\u308b\u3053\u3068\u304c\u4e00\u822c\u7684\u3067\u3059\u3002\u7279\u5b9a\u696d\u52d9\u3092\u3059\u3079\u3066\u5916\u90e8\u4f01\u696d\u306b\u4e38\u6295\u3052\u3059\u308b\u3053\u3068\u306b\u306a\u308b\u305f\u3081\u3001\u696d\u52d9\u306b\u95a2\u3059\u308b\u30ce\u30a6\u30cf\u30a6\u3084\u7d4c\u9a13\u3092\u81ea\u793e\u3067\u5f97\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u4e38\u3054\u3068\u59d4\u8a17\u3067\u304d\u308b\u3053\u3068\u306fBPO\u306e\u30e1\u30ea\u30c3\u30c8\u3067\u3042\u308b\u53cd\u9762\u3001\u4e00\u5ea6BPO\u3057\u305f\u696d\u52d9\u3092\u5f8c\u304b\u3089\u81ea\u793e\u5bfe\u5fdc\u306b\u623b\u3059\u3053\u3068\u306e\u30cf\u30fc\u30c9\u30eb\u306f\u9ad8\u307e\u308a\u307e\u3059\u3002\u5b9a\u671f\u7684\u306b\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u304f\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u3001\u696d\u52d9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u81ea\u793e\u3067\u3082\u628a\u63e1\u3067\u304d\u308b\u4f53\u5236\u304c\u6574\u3063\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u9078\u3076\u3068\u5b89\u5fc3\u3067\u3059\u3002<\/p>\n\n\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">BPO\u306e\u5c0e\u5165\u624b\u9806<\/h2>\n\n\n\n<p>\u3053\u3053\u307e\u3067\u3067\u3001BPO\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u7406\u89e3\u3057\u3066\u3044\u305f\u3060\u3051\u305f\u3068\u601d\u3044\u307e\u3059\u3002\u305d\u3053\u3067\u6b21\u306b\u3001BPO\u3092\u5c0e\u5165\u3059\u308b\u307e\u3067\u306e\u5177\u4f53\u7684\u306a\u624b\u9806\u3092\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u73fe\u72b6\u306e\u628a\u63e1<\/h3>\n\n\n\n<p>BPO\u3092\u5c0e\u5165\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u307e\u305a\u3059\u3079\u304d\u3053\u3068\u306f\u3001\u300c\u73fe\u72b6\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u300d\u3067\u3059\u3002\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3084\u696d\u52d9\u5185\u5bb9\u3092\u53ef\u8996\u5316\u3057\u305f\u308a\u3001\u5bfe\u8c61\u306e\u5f93\u696d\u54e1\u306b\u30d2\u30a2\u30ea\u30f3\u30b0\u3092\u884c\u3063\u305f\u308a\u3059\u308b\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u969b\u3001\u30ce\u30f3\u30b3\u30a2\u696d\u52d9\u306b\u304a\u3051\u308b\u300c\u6642\u9593\u304c\u304b\u304b\u308a\u3059\u304e\u3066\u3044\u308b\u300d\u300c\u30ea\u30bd\u30fc\u30b9\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u300d\u306a\u3069\u306e\u8ab2\u984c\u3082\u6d17\u3044\u51fa\u3057\u3001\u660e\u78ba\u5316\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u696d\u52d9\u5185\u5bb9\u306e\u9078\u5b9a<\/h3>\n\n\n\n<p>\u73fe\u72b6\u3092\u628a\u63e1\u3057\u305f\u5f8c\u306f\u3001BPO\u3059\u3079\u304d\u696d\u52d9\u5185\u5bb9\u306e\u9078\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002\u5f93\u696d\u54e1\u304c\u30b3\u30a2\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u74b0\u5883\u3092\u6574\u3048\u308b\u305f\u3081\u306b\u3001\u3069\u306e\u30ce\u30f3\u30b3\u30a2\u696d\u52d9\u3092\u5916\u90e8\u4f01\u696d\u306b\u4efb\u305b\u308b\u3079\u304d\u304b\u3092\u3058\u3063\u304f\u308a\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u696d\u52d9\u7bc4\u56f2\u306e\u8abf\u6574<\/h3>\n\n\n\n<p>\u59d4\u8a17\u3059\u308b\u696d\u52d9\u304c\u5b9a\u307e\u3063\u305f\u3089\u3001\u6b21\u306b\u59d4\u8a17\u3059\u308b\u7bc4\u56f2\u3092\u660e\u78ba\u306b\u6c7a\u3081\u3066\u3044\u304d\u307e\u3059\u3002\u696d\u52d9\u306e\u629c\u3051\u6f0f\u308c\u3084\u3001\u81ea\u793e\u3068BPO\u30b5\u30fc\u30d3\u30b9\u306e\u8a8d\u8b58\u306e\u30ba\u30ec\u304c\u306a\u3044\u3088\u3046\u3001\u3067\u304d\u308b\u3060\u3051\u5177\u4f53\u7684\u306a\u5207\u308a\u5206\u3051\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">BPO\u30b5\u30fc\u30d3\u30b9\u306e\u9078\u5b9a<\/h3>\n\n\n\n<p>\u5916\u90e8\u306b\u59d4\u8a17\u3059\u308b\u696d\u52d9\u5185\u5bb9\u3068\u7bc4\u56f2\u304c\u6c7a\u307e\u3063\u305f\u3089\u3001\u6b21\u306bBPO\u30b5\u30fc\u30d3\u30b9\u306e\u6bd4\u8f03\u30fb\u9078\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002\u4e00\u53e3\u306b\u300cBPO\u30b5\u30fc\u30d3\u30b9\u300d\u3068\u8a00\u3063\u3066\u3082\u3001\u30b5\u30fc\u30d3\u30b9\u3054\u3068\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u696d\u52d9\u5185\u5bb9\u3084\u5c02\u9580\u6027\u3001\u8cbb\u7528\u306a\u3069\u306f\u5927\u304d\u304f\u7570\u306a\u308b\u305f\u3081\u3001\u81ea\u793e\u306b\u5408\u3063\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u9078\u5b9a\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>BPO\u30b5\u30fc\u30d3\u30b9\u3092\u9078\u5b9a\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u3057\u3066\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u70b9\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul 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